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Chongqing housing provident fund management center: multiple measures to help enterprises return to work and production

In order to conscientiously implement the spirit of the document "twenty policies and measures of General Office of Chongqing Municipal People's Government on coping with pneumonia caused by new coronavirus infection and supporting small and medium-sized enterprises to tide over difficulties together", support enterprises and their employees to cope with the epidemic situation and tide over difficulties together, and ensure the smooth operation of Chongqing's economic and social development, Chongqing housing provident fund management center (hereinafter referred to as "Chongqing center") focuses on epidemic prevention and service on the one hand, and helps enterprises resume work and production.

One is to comprehensively implement online business processing, so as to facilitate the masses to handle business at home. During the period of epidemic prevention and control, Chongqing center strengthened online services, opened 48 online business processing and inquiry services for housing provident fund at one time, and daily deposit business, main withdrawal business and loan application business could be handled online. Further expand the online service channels, and timely complete the docking and online work with Chongqing municipal government's "Chongqing Express office". At present, nine personal businesses can be handled on the platform simultaneously. For the business that needs to be handled in the temporary counter, the business outlets and time should be reasonably arranged according to the needs of epidemic prevention and control in various regions, and the appointment customers should be guided to handle. Since February, Chongqing's housing provident fund has provided 2.35 million online inquiries, 39300 online business transactions, and 25800 public consultation and complaint suggestions.

The second is to take effective measures to help enterprises resume work and production. Chongqing center supports enterprises to reduce their burden by reducing ratio and delaying payment, actively participate in the security work of enterprises returning to work and production in the whole city, refine the interpretation of relevant policies, and unblock the channels of publicity and consultation by means of online precise push and offline key push, so as to ensure full coverage of policy publicity and promotion; Cooperate with relevant municipal departments to obtain the list of Enterprises above Designated Size in the whole city, and all business outlets shall call the units or enterprises to provide accurate guidance for the deposit business of key industries and enterprises.

Third, pay attention to appeals and help solve practical difficulties. Chongqing center carries out investigation and research to collect the demands of deposit enterprises, real estate development enterprises and employees. Actively cooperate with entrusted banks to provide convenient, low interest, free of guarantee and recyclable directional credit loans for housing provident fund deposit enterprises, so as to help enterprises solve the problems of financing difficulties and high financing costs. In view of the demands of real estate enterprises and employees to speed up the pace of housing provident fund loan loans, we should speed up the big data online collaborative investigation of housing provident fund online loan applications, and implement paperless examination and approval without meeting each other. At present, the loan volume of 100 million yuan is maintained every day.

From China Construction daily, March 25, 2020, Zhong Tao

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